Reasons Why You Should A Choose Local Internet Provider
When it comes to today's technology and all the entertainment options we have available, it's often difficult to weed through all the many choices available to consumers. From cable TV and streaming services to satellite dishes, what and who are the best providers? How do local cable companies conquer the competition?
This topic often comes up when moving or relocating to areas where customers are unsure of whom they can turn to when it comes to getting hooked up with cable versus satellite. Whether you're looking to switch to another service or just weighing your options, let's take a look at a number of differences, advantages, and disadvantages when it comes to this choice.
1. Customer Service and Contact
One of the biggest potential problems customers face is when it comes to dealing with a satellite provider is attempting to contact them with questions, comments, concerns, billing problems, or other issues. Luckily for customers of local cable companies, they employ people who are not only nearby, but they're also caring and compassionate along with being there to lend a helping hand. With most satellite services, their customer service calls are being shipped overseas.
Along with language difficulties, often these representatives are either poorly trained or are dealing with a pre-written script of things to say in response to addressing concerns. Anger and frustrations commonly arise and the topic is either overlooked, not dealt with properly, or otherwise ignored. With a neighborhood cable company, there's always the option of going directly to the source at a local office to get answers.
2. Consistency and Quality
Satellite dishes largely rely on proper placement during the installation process in order to receive a consistent signal going through the air to deliver their services to a customer's location. While this spot is often ideal during installation, changes occur over time that might mess with this signal in the future. Issues with changing weather patterns, growth in nearby trees and shrubbery, even structural roofing, or other issues in an aging residence or business are able to disturb this connection.
Local cable providers deliver a more stable and consistent signal that doesn't rely on environmental factors that often change over time. Also, as technology continues to evolve, a dish isn't replaced at the same rate as tech expands. In other words, the same old dish remains in place as boxes as technologies keep changing. While remotes and boxes are exchanged regularly, the same old dish still remains in place in most cases.
3. Price and Channel Choices
Another important thing to consider with this choice is price and performance. Where about channel choices? Who offers more options at affordable prices? According to some sources, comparing cable to satellite services, the cable choice is the clear winner in pricing with more channels available.
In the majority of cases, cable TV provides a larger selection of networks (including premium entertainment choices) at a lower monthly rate (depending on the different packages) at a cheaper per-channel cost. Also, for many consumers who are already familiar with cable TV, they don't need to relearn the options available with satellite services or lose some of their favorite channels or networks.
4. Presence and Presents
Let's go back to the number one advantage of cable versus satellite dishes for just a moment. Here at MaxxSouth Broadband, we're here for you with local representatives who care about you today and in the future. Contact options include calling the business directly, sending an email, or visiting a local office for direct personalized service from qualified professionals in the industry.
Contact the Marketing Team.