Fiber Internet
Now in your neighborhood.
Follow the progress of Maxx Fiber construction and learn what to expect as crews work to bring faster, more reliable internet to your community.
The Benefits of Fiber Internet
MaxxSouth's Fiber is the fastest, most secure, and most reliable Internet service available. Experience a connection like never before with more bandwidth than ever before with up to 10 Gig Internet speed.
Symmetrical Speeds
Get the best in Fiber Internet with availability in equal upload and download speeds up to 10 Gigs.
Fiber To The Home
Bring the fastest Internet speeds with Fiber To The Home technology. Connect 20+ devices with speeds up to 10 Gigs.
Reliable and Secure
Increase security and enhance reliability with fiber Internet. Prevent lag and protect your data with Maxx Fiber.
What To Expect During The Fiber Installation Process
Before Installation
Inspection & Utility Marking
Before work begins, we'll inspect the area and mark underground utilities to help keep construction safe and minimize disruptions. You may notice paint, flags, or utility markings throughout your neighborhood.
- Utility lines are located and marked.
- You may notice paint and flags throughout the neighborhood.
- Crews inspect the area to plan construction routes.
During Construction
Permits & Construction
Our crews will build the fiber network and may need access to yards, easements, or public rights-of-way. To prepare homes for future service, we may install a fiber connection and a small exterior connection box. For everyone's safety, please secure pets while crews are working nearby.
- Crews build the fiber network in your neighborhood.
- Access to yards, easements, and public rights-of-way may be needed.
- A fiber connection and small exterior connection box may be installed.
- Please secure pets while crews are working.
After Construction
Cleaning Up & Installation
We work hard to minimize disruptions and restore affected landscaping as closely as possible to its original condition. Once construction is complete, we'll let you know when Maxx Fiber is available and help you get connected.
- Impacted landscaping is restored whenever possible.
- Construction equipment is removed.
- You'll be notified when MaxxSouth Fiber is ready for installation.
MaxxSouth Broadband Promise
As part of MaxxSouth Broadband’s commitment to provide advanced technology to its customers, MaxxSouth Broadband is building Fiber-to-the-Home (FTTH) technology across its entire footprint.
We don’t pick and choose pockets to bring Fiber to, we are building Fiber for all.
Frequently Asked Questions
MaxxSouth Broadband is building Fiber-to-the-Home (FTTH) technology across its entire footprint and will need access to your yard to complete the neighborhood upgrade.
Yes, MaxxSouth Broadband may work in the easement or public rights of way. We will leave a small yard sign in the yard notifying you that we are building Fiber to your home. We make it our mission to put your yard and landscaping as we found it.
Right-Of-Way: A type of easement that allows companies to use a piece of land for the express purpose of public travel, such as creating bridges, roads, etc. It allows us to use land for public utilities, aka fiber-optic Internet.
Once the MaxxSouth construction team upgrades the neighborhood with Fiber, our installation team needs to complete the Fiber-to-the-Home upgrade.
During this appointment, the technician will install a small utility box called an optical network terminal (or ONT) outside or inside your home.
The installation team will run an optical jumper to the ONT to connect your home to the fiber-optic network. The ONT will connect to your router via an Ethernet connection. The ONT is a modem equivalent and there is no charge for this device when you subscribe to a MaxxSouth Fiber package.
In order to ensure the fastest, easiest, and least damaging installation process, being told in advance about these types of things is a must. They can be painted or marked with flags as well to assist our technicians.
To aid in avoiding problems or damaging other utilities, all markers and paint need to stay until the installation process is fully complete.
Fiber Internet uses fiber optic cables, made of thin strands of glass, to deliver internet directly to your home. Fiber uses laser pulses to carry Internet data, which is better for data transmission over long distances. Fiber cables can also carry much more bandwidth than similarly sized copper cables and are immune to signal interference.
MaxxSouth Fiber provides symmetrical upload and download speeds for Internet with Unlimited Data. Our bandwidth plan ranges from 1 Gig to 10 Gig download and upload speeds. This is especially important if your family uses multiple devices for multiple high-usage activities like streaming, gaming, video chatting or smart home devices. MaxxSouth Fiber lets you do all these things, at the same time, without sacrificing performance.
Fiber gives you the ability to have symmetrical uploads and downloads, so your computer is able to send data as quickly as it receives it. Symmetrical download and upload speeds are exactly the same. For instance, MaxxFiber 1 Gig will have 1,000 Mbps download and 1,000 Mbps upload speeds.
As an example, symmetrical speed provides a better user experience for those that video conference. In order for you to have a productive meeting online, you have to hear and see others in real time, without delay. MaxxFiber provides this benefit.
Our current system is a Fiber-to-the-Node construction. This type of system delivers services over Fiber to a point in your neighborhood. From there, it is sent to your home over a coaxial cable. There are many benefits to a Fiber-to-the-Home system, the biggest of which is the ability to offer symmetrical (same upload and download) Internet speeds