I understand the following:
- This is a U.S. government program that reduces my internet bill.
- Should the program end or I leave the program otherwise, I will have the option to continue to receive services subject to MaxxSouth Broadband’s regular rates, terms, and conditions.
- This program is limited to one per household. A household is defined as anyone living at the same address who shares income and household expenses.
- The program credit I receive cannot be used by any other individual or household.
- I may choose to participate in the program from any participating provider.
- I may transfer the benefit to another participating provider at any time during this program.
- I allow MaxxSouth Broadband to transmit my information to the National Lifeline Accountability Database to enroll into the program.
- At the conclusion of the program, the last month’s discount may be reduced based on availability of funds, as determined by the FCC.
ACP For New Customers
Qualify for ACP and receive discounted MaxxSouth services in your area to keep your in home devices connected.
ACP For MaxxSouth Customers
Apply your ACP credit to your existing MaxxSouth internet, video, or phone services.
The Affordable Connectivity Program (ACP) is an FCC program to help households struggling to pay for internet service. This new benefit will connect eligible households to jobs, critical healthcare services, and virtual classrooms.
A household is eligible if a member of the household meets at least one of the criteria below:
- Has an income that is at or below 200% of the federal poverty guidelines;
- Participates in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline;
- Participates in Tribal specific programs, such as Bureau of Indian Affairs General Assistance, Tribal TANF, or Food Distribution Program on Indian Reservations;
- Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020, 2020-2021, or 2021-2022 school year;
- Received a Federal Pell Grant during the current award year; or
- Meets the eligibility criteria for a participating provider's existing low-income program.
Yes, the benefit is available to eligible new, prior and existing customers of participating providers. Existing customers may use any or all of the discounts towards upgrading to higher speed plans.
The customer is responsible for any amount over $30.00 per month for broadband Internet service approved under the Affordable Connectivity Program.
If you are already receiving an Affordable Connectivity discount with another provider, or a wireless service, you cannot also receive ACP benefits for your internet plan.
If your eligibility cannot be confirmed automatically by checking the program eligibility database (SNAP or Medicaid, for example) you may submit the documents below to prove your eligibility:
- Benefit award letter
- Approval letter
- Statement of benefits
- Benefit verification letter
- For federal Pell Grants, documents should be from this academic year and can include, for example, screenshots of a StudentAid.gov dashboard that clearly documents the student's receipt of a Pell Grant during the current award year.
Applicants may also need to provide documentation to confirm their identity or address. Learn more.
- The maximum monthly benefit will change from $50 per month to $30 per month for households not located on qualifying Tribal lands. The monthly benefit will remain at $75 per month for households on qualifying Tribal lands.
- Households have new ways to qualify for the Affordable Connectivity Program, such as receiving WIC benefits or having an income at or below 200% of the Federal Poverty Guidelines.
- Households that qualified for the Emergency Broadband Benefit due to a substantial loss of income as a result of job loss or furlough since February 29, 2020, or by meeting the eligibility criteria for a participating provider's COVID-19 program, will need to requalify for the Affordable Connectivity Program. You will be contacted by the program administrator (USAC) or your provider if you need to requalify.