Report A Line Issue Notice a downed cable line, exposed wires, or unburied cables in your neighborhood? Let us know!Disclaimer – You should never approach a downed line or exposed wire. If it is an emergency, please call your local authorities. What is a downed line? A downed line is a cable or power line that has come off a utility pole and is either lying on the ground or hanging dangerously low. What if the wires are sticking out of the ground but covered? Should I just bury them? Please don't approach any exposed wires! Simply fill out the form below, and our technicians will handle it for you. There's a line lying across my yard. Can I report it here? Absolutely! Fill out the form below, and we’ll send a technician to check it out. My services are out, and I need help. We're here to help 24/7! Give us a call at 800.457.5351, or fill out the form below to have one of our representatives reach out to you. Report A Downed Line I would like to report a - Select -Downed LineExposed LineUnburied Line Street If possible please provide an address of the issue. City State (2 Letter Abbreviation) Zip Code (5 Numbers) Additional Information Please provide any information that will assist our technician in locating the issue. Phone Number [555-555-1212] We will call you only if we need additional information or need access to the property. Can you provide a photo of the issue? One file only.20 MB limit.Allowed types: gif, jpg, jpeg, png. Leave this field blank