If you have questions about a program not being closed caption, please contact Karen Mowery, Director of Customer Care, by fax at 1.662.728.1218, by telephone 1.800.457.5351, by email at closedcaption@maxxsouth.com, or by U.S. Mail at MaxxSouth Broadband, 105 Allison Cove, Oxford, MS 38655.