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NOTICE: MaxxSouth Broadband's agreements for several channels are expiring. MaxxSouth is working hard to negotiate for a fair and reasonable agreement and continued carriage for our customers. However, the following channels, HD and Standard Definition, may be removed from the lineups as of December 31, 2018: WLOV, WLOV MeTV, WLOV ThisTV, USA, Syfy, Bravo, CNBC, MSNBC, NBC Sports Network, Oxygen, E!, The Golf Channel, Universal Kids, The Olympic Channel, NBC TV Everywhere and Video On-Demand.

Careers

  • Customer Service Representative
  • Full Time
  • Handle incoming telephone calls and electronic communication to promote and sell MaxxSouth products and services; as well as provide billing and general service support, and all other duties and responsibilities as assigned.
  • Booneville, Mississippi
  • High school diploma, G.E.D., or equivalent combination of training and/or experience required. Basic reading, writing, arithmetic, and computer skills also required.
  • Prior sales and customer service/call center experience preferred. Ability to work well under pressure, multi task, and remain calm and professional through stressful or ambiguous situations is a must.
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  • Residential Sales Consultant
  • Full Time
  • Responsible for the promotion and sale of MaxxSouth Broadband products and services to include high-speed Internet, video, voice and related Internet of Things (IOT) solutions. This role focuses on both individual sales to single family units and sales to multiple dwelling unit residents through relationships with property management.
  • Mississippi
  • High school diploma, G.E.D., or equivalent combination of training and/or experience required. Associates degree in business or marketing – preferred. 2 Years door-to-door/face-to-face sales experience – highly preferred. Sales background in television, wireless or other telecommunications products – highly preferred.
  • Responsible for acquiring new residential customers within an assigned geographic area. Visit potential customers at their residence and review their current entertainment and telecommunication preferences – all with the goal of winning back or upgrading their existing services.
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  • Digital Marketing Specialist
  • Full Time
  • Responsible for implementing and creating a variety of digital tactics.
  • Oxford, Mississippi
  • High school diploma or equivalent required. Bachelor’s Degree in related field preferred. 2+ years of recent experience in creating content for multiple online channels preferred. Knowledge of Search Engine Optimization (SEO) and Search Engine Marketing (SEM) required.
  • Develop, implement and manage digital marketing tactics for the Company website, social media platforms and blogs. Responsible for creating the Company’s brand tone of voice increasing brand awareness, generating demand, increasing customer loyalty and measuring ROI.
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  • Graphic Designer
  • Full Time
  • Charged with the print and digital design messaging for the company, delivering innovative Multiplatform content for the full spectrum of MaxxSouth Broadband products, clients and partners.
  • Oxford, Mississippi
  • Bachelor’s or Associate’s Degree in Fine Arts, Graphic Design, VCT or a related field required. 3+ years of related creative experience, including evolving and pushing design concepts across all mediums preferred. Technical/Software experience required. Strong knowledge of the cable industry, local advertising and the creative process preferred.
  • Concepting and developing all of the company’s print, digital and other marketing materials through the effective execution of the creative process.
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  • Technical Support Supervisor
  • Full Time
  • Managing the 24-hour Technical Support, TAC and Dispatch teams, including recruitment, hiring and playing a key role in supporting their training.
  • Booneville, Mississippi
  • High school diploma or equivalent required. 2-years prior practical work experience or the equivalent combination of relevant education and/or practical work experience in the Cable TV/Broadband industry, in a supervisory role required. Recruitment experience required. Proficient knowledge of Windows, Office Suite and CSG. Flexibility with schedule.
  • Supervising the Technical Support, TAC and Dispatch teams.
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  • Warehouse Associate
  • Full Time
  • Entry Level Position – Preparing and complete orders for delivery or pickup according to schedule.
  • Oxford, Mississippi
  • High school diploma or equivalent required. Strong external/internal customer satisfaction focus. Ability to lift 75 pounds. Attendance and punctuality are both essential. Valid driver’s license required and maintained. Must be able to take and pass a drug screen.
  • Receiving and processing of warehouse stock. Storing, picking, packing and scanning materials. Delivery and pick up of inventory at multiple MS locations.
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  • Warehouse Associate
  • Full Time
  • Entry Level Position – Preparing and complete orders for delivery or pickup according to schedule.
  • Booneville, Mississippi
  • High school diploma or equivalent required. Strong external/internal customer satisfaction focus. Ability to lift 75 pounds. Attendance and punctuality are both essential. Valid driver’s license required and maintained. Must be able to take and pass a drug screen.
  • Receiving and processing of warehouse stock. Storing, picking, packing and scanning materials. Delivery and pick up of inventory at multiple MS locations.
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  • Construction Technician
  • Full Time
  • Prepare and maintain underground and aerial plant.
  • Booneville, Mississippi
  • High school diploma or equivalent required. Valid driver’s license, with proven good record. Ability to preform physically demanding work and lift 75+ pounds. Formal electronics training preferred.
  • Perform work in the construction of CATV or Fiber optic plant and its repair and maintenance.
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  • Installer Technician
  • Full Time
  • Installation and construction of outside plant, post and pre-wire work, surveys, and related work as required.
  • Oxford, Mississippi
  • High school diploma or equivalent required. Ability to lift 75 pounds. Attendance and punctuality are both essential. Valid driver’s license required and maintained.
  • Completion of daily installation route. Identification, repair and installation of service cable using a variety of tools and test equipment. Interaction with customers to provide them with knowledge of their services in a professional and courteous manner.
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  • Network Engineer III
  • Full Time
  • The Network Engineer III is a position of significant relevant technical experience responsible for providing the IP/Internet expertise necessary to build, monitor, upgrade and troubleshoot the company’s customer network and associated facilities.
  • Oxford, Mississippi
  • High School Diploma/GED–Required. Bachelor Degree – Major in IT, LAN, Telecommunications, Engineering or related technical degree – Preferred or equivalent on the job experience. Advance Level Certification from CISCO, Juniper, etc. 5 to 10 years prior networking experience— Required
  • Managing trouble resolution and project work in accordance with priorities set forth by the department or company. Performing routine maintenance and administrative functions on all company-owned IP-network equipment and associated servers and routers. Ensuring that problems and outages are responded to and resolved in accordance with internal service level agreements.
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If you would prefer to submit your application and resume via fax, Click Here to download the application, and fax both documents to 662-259-2828.

If you have any questions, or need more information, please e-mail us at careers@maxxsouth.com.