View Offers

Blog

Loading icon rolling on video in an online movie streaming servi

Do Something About Slow Internet

November 5, 2018

Due to the lack of federal internet infrastructure, connection speeds vary greatly in households across the nation. It’s a frustrating reality, but while lawmakers work to find a solution, here are a few tricks subscribers can use to enhance their internet speeds.

Test your speed

Even though the actual speed experienced by most consumers is close to, or even exceeds, the advertised download speeds, for some subscribers it falls short.

To find out your connectivity speed, use MaxxSouth’s free internet speed test to evaluate your connection speed here. It’s one of the most comprehensive assessments available online, as it measures your internet connectivity, download and upload speeds.

Compare the measured speed with the speed you subscribe to from your internet service provider (ISP). Chances are there will not be a discrepancy, but if the speeds are significantly less than what you pay for, follow the next steps to get back on track.

Check your modem and hardware

Before placing a call to your internet service provider, take a look at the hardware. A quick reset of the modem or router can help. Click here to find out how to reset your modem. You might also try re-positioning your router to boost your signal.

Plug it in

While streaming video devices all support Wi-Fi, many of them also have ethernet ports. Plug in any streaming devices, such as an Apple TV or Roku directly into the router for faster service. The wired connection is more reliable and uninhibited by Wi-Fi’s bandwidth limitations.

The downside to this trick is that the router needs to be relatively close to the streaming device as cable cords are generally not that long. Longer cords are fairly easy to get and having unsightly ethernet cables are worth being able to stream with ease.

Install anti-virus and run an anti-malware scan

If the computer is slowing down, crashing often or bombarded by annoying pop-up ads, then it may be infected with a virus or malware.

Use anti-virus and anti-malware software to combat these disruptors. Windows Defender is a built-in, anti-malware component for Microsoft platforms. Free malware removal software is available for both Windows and iOS operating systems at malwarebytes.com and should be installed into your device.

Better than a cure

Prevention is always a better option than figuring out how to remove malware. To keep your computer away from malicious threats, make sure you use these security measures:

  • Don’t click on pop-up windows
  • Don’t communicate with unsolicited emails or messages
  • Don’t download free applications from websites you don’t know well

Tips for the future

Many internet subscribers can get away with basic internet speed packages for surfing the web and streaming video. Faster speeds are necessary if a subscriber plans to connect to several devices at once. Keep these tips in mind when deciding if you need faster internet speeds.

  • If a subscriber wants to stream gameplay, such as through Twitch, a minimum of 2.5 to 4 Mbps for 720p at 30 frames per second.
  • Netflix recommends users have between 5 Mbps to stream HD content and 25 Mbps for Ultra HD quality.
  • If you’re planning to stream video content and have multiple devices connecting to your network simultaneously, seriously consider investing in faster download speeds, like MaxxSouth’s 1 Gig internet.